GoZERO respects payment terms for the business but does expect payment timely. Our standard payment terms are due upon receipt unless agreed upon otherwise.
The following procedure will take place if an invoice is overdue.
15 Days Past Due - We will communicate the past due invoice and ask for a response as to when payment can be expected.
30 Days Past Due - We will communicate that payment has not been received and if it hits 60 days past due, we will pause service.
45 Days Past Due - We will communicate the payment has not been received and it it hits 60 days past due, we will pause service.
60 Days Past Due - Service will be suspended until payment is received.
75 Days Past Due - We will communicate that service will continue to be paused and if payment is not received by 90 days, the carts will be removed from your premises.
90 Days Past Due - Carts will be removed and we will seek payment out in other ways.
Best Practice:
Once service is paused, we will skip one service. On the following “scheduled” service, GoZERO will remove the the carts if payment has not been received.
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